FAQ - Frequently asked questions
How does the issue of the
bikes? The box is locked.
Are there helmets on site? Can helmets be
be booked? How much does the helmet cost?
Can I also book pedals, protectors and
more also book?
Are the bikes equipped with
Can I take my own child seat / child
child trailer with me? (compatible?)
Do e-bikes have to be returned to the
be returned to the box at night?
Can a charging cable / spare battery be borrowed with
How far can I get with the bikes?
(Number of kilometres / battery power)
What happens if I have a breakdown on the
I have a breakdown? I have broken down, can you help me?
Who pays the costs for the
Apart from booking via the website, is there any other
Is there any other booking option besides booking via the website?
What payment options are available?
Is there a discount for
multiple day bookings?
Is there a discount if several e-bikes are
are borrowed? (e.g. 5/6 pieces)
Which bicycle size fits which
What to do if the
booking confirmation "reservation not confirmed"?
Can I book the Styrian
GenussCard service online?
Which wheels are available?
I am interested in the